Data Controller
The data controller responsible for processing your personal data is Naturheilpraxis Raum zur Mitte, G. Bosshard, Neugasse 55, 9000 St. Gallen, Switzerland.

Purpose of Data Processing
The collection and processing of your personal data primarily serve the purpose of communication with you. This includes, where applicable, marketing activities and patient relationship management. For this purpose, we process in particular communication data and master data.

Personal data may also be collected and processed for the performance and administration of the treatment agreement. Based on your use of our website, your data will be processed for the purposes outlined below.

Provision of the Website and Log Files
When visiting our website, general technical information is automatically collected and stored in so-called log files. This includes, for example, the IP address of the device used to access the website.

The collection and processing of these log files serve the purpose of enabling the use of our website (establishing a connection), ensuring and continuously improving the security and stability of our systems, optimizing our online services, and conducting internal statistical analyses.

Disclosure of Personal Data
Your personal data are treated with strict confidentiality and are disclosed only to third parties listed in this Privacy Policy.

For administrative purposes, we engage external service providers who may, in the course of their activities, have access to your personal data. These providers are contractually obliged to maintain strict confidentiality.

Your personal data may, in particular, be disclosed to the following recipients:

fiduciary service providers in connection with accounting, invoicing, and billing,
tax advisors, where required for tax-related purposes,
IT service providers responsible for software systems and website management,
debt collection agency AVV Liechtenstein, for invoicing and, where necessary, enforcement of claims,
legal counsel in the event of disputes arising from the treatment agreement,
therapists within the practice, in particular all mentors involved in Mentorship M7 as part of professional training. In such cases, patients are discussed in anonymized form using initials and year of birth (e.g., AM90).

Furthermore, your personal data may be shared with health insurance providers and insurers, particularly for billing purposes. Data may also be transmitted to Healthadvisor for invoicing. Disclosure to public authorities (e.g., cantonal or federal health authorities) may occur where required for regulatory compliance.

Where medically necessary, personal data may also be shared with other healthcare professionals (e.g., physicians, naturopaths) for purposes such as obtaining second opinions, ensuring continuity of care, or gathering relevant medical history. In this context, we may inform such professionals that you are receiving treatment at our practice.

With your consent, personal data (e.g., medical findings, treatment recommendations) may also be shared with family members.

Transfer of Data Abroad
Your personal data will only be disclosed to recipients abroad if this has been explicitly discussed and agreed upon with you, for example in the context of collaborative studies or in connection with AVV Liechtenstein for billing and debt collection services.

Communication
Communication via unencrypted email or messaging services involves inherent risks, including potential loss, interception, or manipulation of data. The confidentiality of such communications cannot be guaranteed.

By contacting us via email, messaging services, or similar channels, you consent to the use of these communication methods. We also reserve the right to contact you via these channels.

Use of Cookies
Cookies are small data files that enable your browser to be uniquely identified and may store user preferences. When you visit our website, cookies are automatically stored on your device to enhance usability and functionality.

We use the following types of cookies:

Strictly necessary cookies: essential for the operation of the website and cannot be disabled.
Functional cookies: enable enhanced functionality and personalization; may be set by us or third-party providers.
Analytical cookies: allow us to measure website performance and improve our services.
Marketing cookies: enable personalized advertising and tracking technologies.

You may configure your browser to block cookies; however, this may limit the functionality of certain areas of the website.

Hosting Provider and Server Log Files
The hosting provider automatically collects and stores information in server log files transmitted by your browser. This includes:

IP address
browser type and version
operating system
referrer URL
hostname of the accessing device
time of the server request

These data cannot be directly attributed to specific individuals. No merging with other data sources is carried out. We reserve the right to review these data retrospectively if there are concrete indications of unlawful use.

All data collected via this website are hosted by Wix.com. Their privacy policy is available at: https://de.wix.com/manage/privacy-security-hub

SSL Encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL encryption. An encrypted connection is indicated by the change from “http://” to “https://” in your browser’s address bar and the lock symbol.

When SSL encryption is enabled, data transmitted to us cannot be read by third parties.

Use of Google Maps
This website uses the Google Maps API to display geographic information. When using this service, data about your use of the map features may be collected and processed by Google.

Contact
If you have any questions regarding the processing of your personal data or wish to exercise your data protection rights, please contact us directly.

Updates and Amendments
We reserve the right to update or amend this Privacy Policy at any time without prior notice. The version published on our website at the time of access shall apply.

By using our website, you agree to these terms and to the processing of your personal data as described herein.

Thank you for your understanding.